Snow-covered alpine village in a valley beneath mountain peaks at sunset

Get in touch

Contact

Our team is happy to help with your booking, your stay or any question about Grindelwald — reach us by phone or email, or simply drop by the reception.

Fabian Kühne / Unsplash

Reach us

Contact details

You'll find us in the centre of Grindelwald, a few minutes' walk from the station. Write, call or visit us — we look forward to hearing from you.

Address

The Alpine Lodge
Dorfstrasse 12
3818 Grindelwald
Switzerland

Phone

+41 33 853 20 80

We answer during reception hours.

Email

[email protected]

We reply within one working day.

Reception hours

Daily 07:00 – 22:00

Arriving later? Call us and we'll welcome you.

How to get here

Grindelwald is easy to reach — by scenic railway through Interlaken, or by car up the valley. Choose the way that suits you best.

Getting here by train

Grindelwald is reached by rail via Interlaken Ost. From there the Bernese Oberland Railway (BOB) climbs up to Grindelwald, and the Wengernalpbahn continues from the village up to Kleine Scheidegg and the Jungfraujoch.

  • Intercity trains from Zurich, Bern and Basel all connect at Interlaken Ost.
  • The BOB train from Interlaken Ost to Grindelwald takes about 35 minutes.
  • Grindelwald station sits in the village centre, a five-minute walk from the hotel.
  • Taxis wait outside the station if you're travelling with luggage.
A red and yellow train on a track in a green valley, with snow-capped mountains under a blue, cloudy sky. Patrick Robert Doyle / Unsplash

Getting here by car

Take the motorway to Interlaken, then follow the main valley road up to Grindelwald — about 20 minutes from Interlaken. In winter, snow tyres or chains are recommended.

  • Zurich: about 2 hours
  • Bern: about 1 hour 15 minutes
  • Basel: about 2 hours 15 minutes
  • Free parking is available at the hotel, with more spaces in the village car park a short walk away.
A vast mountain range with a valley, small town, and a cable car pylon in the foreground. Artan / Unsplash

Frequently asked questions

What are the check-in and check-out times?

Check-in is from 15:00 and check-out is by 11:00. If you arrive earlier or leave later, we're happy to store your luggage at the reception.

Is parking available?

Yes. Free parking is available at the hotel, and there is a public car park a few minutes' walk away in the village centre.

Are pets welcome?

Yes, well-behaved pets are welcome. Please mention your pet when you book so we can prepare the room for you.

How do I reach reception outside opening hours?

If you arrive after 22:00, simply call us on +41 33 853 20 80 — the number is also displayed at the entrance and we'll be there to welcome you.

We look forward to welcoming you

Book your stay

Reserve your room at The Alpine Lodge and let the mountains do the rest. We'll take care of everything else.

Prefer to talk? Call us on +41 33 853 20 80.